据悉,撰写产品描述可能是电商企业面临的一大难题,那么电商卖家该如何撰写产品描述呢?
首先要注意的是,产品描述不好可能有损电商业务,主要表现在以下两个方面:
其一,产品描述不好,缺乏趣味就不能激发消费者购买,或是因为信息不够消费者无法做出购买决策。
其二,如果你直接复制制造商的产品描述,对SEO其实很不好。目前为止,虽然Google并不会因为内容重复而惩罚网站,除非重复的是欺诈性内容,但当多个电商网站产品描述内容都重复时,Google就只会在搜索结果页显示其中一个网站。
既然产品描述这么重要,那么如何创造产品描述?
考虑到如何写产品描述的问题(写作格式)以及发布的产品描述不好(低转化率或是内容相同)的危险性,电商可以采用一些机械性方法来撰写产品描述。其实很简单,先试着构思产品,重新编辑制造商的描述,接下来就这么做:
步骤1:描述专注一点展开来谈
专注一点进行撰写,比如性能,或如何使用等。例如,现在想象你需要给汤匙写产品描述,你可以这样描述汤匙很大很深,比如:“This soup spoon has a large bowl”,但记住,只需要一笔带过就可以了。
步骤2:阐明产品的一个好处
写产品描述时要专注一点,再从这一点延伸到产品的好处。之前描述汤匙很大很深,那好处也要联系到这一点上,也就是与小汤匙相比,大的汤匙在喝汤的时候不需要舀很多次,如:“This soup spoon has a large bowl, so you get more soup with each bite”。
步骤3:清晰化并具体化描述
第三步是添加单词、短语或是标志让产品描述更加清晰。刚刚的汤匙描述其实有点模糊,不清楚为什么说汤匙的bowl很大?怎么个大法?接着就是添加一些语句让产品描述相对清晰了:“This soup spoon has a large bowl. In fact, this soup spoon can hold about three times as much soup as your standard table spoon. So you get more soup with each bite”。
汤匙乘汤的那部分称为bowl,但好多消费者并不知道bowl是什么意思,所以你就要在描述中解释一下:“This soup spoon has a large bowl meant to hold and carry soup to your mouth. In fact, this soup spoon can hold about three times as much soup as your standard table spoon. So you get more soup with each bite”。
步骤4:改单词
反复阅读写好的产品描述,首先检查下有没有可以替代的单词或是重复次数太多的词。
刚刚的汤匙描述中仅有42个词,但“soup”这个词就出现了5次,其实这样很不好,因为我们描述的是汤匙又不是汤,但是如果只改变下单词的话,重复词就没那么多了。一种替代“soup”的方法就是具体到什么汤,比如用“bisques and broths”代替。
你可以这样写:“This soup spoon has a large bowl meant to hold and carry bisques and broths to your mouth. In fact, this soup spoon can hold about three times as much soup as your standard table spoon. So you get more soup with each bite”。
用单词变体也可以减少单词重复,比如用“soupy”替代“soup”,比如:“This soup spoon has a large bowl meant to hold and carry bisques and broths to your mouth. In fact, this soup spoon can hold about three times as much soupy goodness as your standard table spoon. So you get more soup with each bite。”
接着你可能需要加上动词,汤匙描述已经很好了,但是还是需要将“hold and carry”换成“haul”,其实这也是为了减少重复词。于是汤匙描述就成了:“This soup spoon has a large bowl meant to haul bisques and broths to your mouth. In fact, this soup spoon can hold about three times as much soupy goodness as your standard table spoon. So you get more soup with each bite”。
步骤5:检查拼写及语法
像Google Docs或Hemingway这样的应用程序能帮忙检查拼写和语法。如果产品描述通过了拼写和语法检查,那你就再读一两遍,然后再发布出来。最后成形就是:“This soup spoon has a large bowl meant to haul bisques and broths to your mouth. In fact, this soup spoon can hold about three times as much soupy goodness as your standard table spoon. So you get more soup with each bite”。
可选做法1:润色描述
你可能有了一个可行的产品描述,但你仍然需要再润色一下。以汤匙描述为例,你可以尝试添加句子,定基调,添加能引起消费者联想的句子,比如汤匙描述可以改成这样:“Hungry for some hearty chicken noodle or creamy clam chowder? This soup spoon has a large bowl meant to haul bisques and broths to your mouth. In fact, this soup spoon can hold about three times as much soupy goodness as your standard table spoon. So you get more soup with each bite”。
可选做法2:添加呼吁性句子
卖家可以试着在产品描述中添加呼吁消费者购买的语句,以汤匙为例,可以将“you get more soup with each bite”这句改称呼吁消费者购买的句子,如:“Hungry for some hearty chicken noodle or creamy clam chowder? This soup spoon has a large bowl meant to haul bisques and broths to your mouth. In fact, this soup spoon can hold about three times as much soupy goodness as your standard table spoon. You could take three times as many bites, or you could buy this soup spoon and slurp large”。