在wish上开店的过程中经常会遇到退款的情况,其实买家也会经常需要退款的,但是很多交易就是在退款退货的过程中出现了纠纷,那么在wish上退款的时候需要申诉怎么去填写申诉模板呢?
wish退款申诉模板如下:
Dear seller support:
We are really sorry that we are not able to fulfill the orders in five days.
We are so sorry and we had checkd that we had begin Holiday mode on Jan 19,but our account operationer ingore there had orders on Jan 23.
Base on these situation ,we will change our wish account Operationer and mark more standard operating procedures for wish account.And for the holiday,we will try to use "wish express" for better service.We had make sure all the product In stock.
Our company had done wish for 2 years ,we hope we can do it better.
Please help us re-activate our account.We are really want to work with wish! Thank you for your help.
wish退款率如何降低?
1、订单必须及时履行
Wish政策非常严格,它要求所有订单必须5天内发货,5天内未发货的订单就会被退款。
2、确保产品妥投
建议卖家选择一个靠谱、快速的物流商,一旦标记发货的产品就必须马上发货。
3、确保订单派送了正确货物
派发的产品是正确的SKU、颜色、尺码和质量。
4、货源稳定,库存充足
当产品没有库存时,一定要明确标记,以免消费者购买到一件无法被配送的产品。
5、审核产品,移除可能吸引欺诈交易的产品,不能以次充好
上面五点不仅能有效降低退款率,也是卖家在Wish店铺经营过程中的重要细节,除此以外,提高销售额也是降低退款率最高效的方法之一,因此卖家一定要抓住流量、提升销量,做好精细化运营。
wish退款的申诉模板就给大家分享到这里了,如果你恰好最近在申诉退款的话,可以参考下这个模板,其实申诉想要成功的话最好是有实质性的证据,这样申诉的成功率会高很多,不然大概率申诉失败。
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